White-glove data migration
We move your records, configurations, and history for you — fast and clean. Most supported systems are fully migrated in a day, with nothing for your team to export or re-key.
We pick up the phone. Every time.
A partner, not a vendor.
Most SIS companies disappear after the contract is signed. We do the opposite — you get a dedicated engineer, direct founder access, and features built in days.
2
Dedicated experts per school
<1 hr
Response time, everywhere you work
2 mo
Pilot before any annual contract
Days
From feature request to shipped
YOUR TEAM
Two people who know your school by name.
Every school gets a dedicated implementation engineer and a success manager — the same two people from your first call through every term after. No tier-one queue, no handoffs, no re-explaining your setup to a stranger.
- An implementation engineer who builds and configures Scout around you
- A success manager who owns onboarding, training, and adoption
- The same names every time — they know your workflows cold
Your Scout teamLincoln Charter School
AssignedAR
Alex RiveraImplementation Engineer
OnlineSC
Sam ChenSuccess Manager
OnlineSame two people, every term — no tier-one queue.
ALWAYS ON
Under an hour, wherever you already work.
Reach us on Google Chat, Slack, email, SMS, WhatsApp, or in-app support chat. You never learn a new tool to get help — we come to the ones your team already lives in, with a guaranteed response in under an hour.
- Google Chat, Slack, email, SMS, WhatsApp, and in-app chat
- Guaranteed under-one-hour response, every time
- Parents, teachers, and administrators all covered
Reach us anywhere6 support channels
< 1 hr SLAGoogle ChatConnected
SlackConnected
EmailConnected
SMSConnected
WhatsAppConnected
In-app support chatConnected
Avg. first reply: 12 mintoday
DONE RIGHT
Onboarding handled, end to end.
Training & change management
A deep, structured rollout — not a slide deck and a goodbye. We train each team, sequence the launch to minimize disruption, and stay until everyone is confident.
Features built around you
Tell us what you need and watch it ship. Scout schools shape the roadmap — many requests are built within days, not buried in a backlog.
Two months to be sure. Then decide.
Every engagement starts with a 2-month pilot — full system access, your real data migrated, your team using Scout for real — before you ever sign an annual contract. If it’s not right, you walk.
Full system access, not a limited trialYour real data, migrated in day oneNo annual commitment until you’re sure
And our personal numbers, too.
Beyond your dedicated team, you get both founders directly. Text us, call us, email us — we answer.
Noah Fichter
Cofounder & CEO
Max Bertfield
Cofounder & CTO
