SCOUT EDU, INC. SUBPROCESSORS

Scout engages the third-party service providers listed below (each, a “subprocessor”) to process customer data on Scout's behalf in the course of providing the Services. Scout updates this page when it adds or replaces a subprocessor.

Infrastructure

Amazon Web Services (AWS): cloud infrastructure. Hosts Scout's production applications, databases, file storage, and encrypted backups in United States regions.

Temporal Cloud: workflow orchestration. Coordinates background jobs such as data syncs and notifications; job payloads can include student records while jobs run.

Communications

Resend: email delivery. Sends transactional email to staff, parents, and students on behalf of customer districts and processes inbound replies.

Telnyx: SMS delivery. Sends text-message notifications; processes recipient phone numbers and message content.

Twilio: identity verification. Delivers email verification codes for account sign-in (Twilio Verify, sent through SendGrid); processes user email addresses.

AI document processing

Anthropic: AI model provider. Powers AI features such as Scout's data assistant and document understanding; prompts and results can include student records. Under Scout's commercial terms with Anthropic, this data is not used to train models.

Groq: AI inference. Runs language models used for document extraction (for example transcripts, work samples, and enrollment documents); processes document text during extraction.

Reducto: document parsing and OCR. Converts documents uploaded to Scout (for example transcripts, immunization records, 504 plans, and enrollment packets) into text for processing.

Monitoring, analytics, and support

Datadog: infrastructure logging and monitoring. Application logs can include student identifiers in limited cases.

PostHog: product analytics. Captures in-app usage events identified by user email and name.

Pylon: customer support. Processes support tickets and their attached context, which can include student information shared by the customer.

Google Workspace: business email and documents. Customer communications during support and implementation can contain customer data.

Contact

Questions about this list can be sent to data@scoutforschools.com.

Last updated: October 4th, 2026.